Privacy Policy

Effective Date: December 20, 2025

At Sky Vale San Juan Roofing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request services, contact us, or fill out forms on our website. This may include:

• Personal identification information such as your name, email address, phone number, and mailing address
• Property information including your address and details about your roofing needs
• Communication preferences and any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages you view. This helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide roofing services and respond to your inquiries
• To schedule appointments and communicate with you about your service
• To send you estimates, invoices, and service-related information
• To improve our website and services based on your feedback and usage patterns
• To send you promotional materials and updates about our services if you have opted in
• To comply with legal obligations and protect our rights

We will never sell your personal information to third parties.

3. Information Sharing

We may share your information with third parties only in the following circumstances:

• With service providers who help us operate our business, such as payment processors and scheduling tools, who are bound by confidentiality agreements
• With material suppliers and subcontractors when necessary to complete your roofing project
• When required by law, such as in response to a court order or legal process
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Third-Party Links

Our website may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes using secure servers, encryption, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. This typically includes the duration of our business relationship and any applicable warranty periods, plus any time required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information, subject to legal obligations
• The right to opt out of marketing communications
• The right to withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Email Communications

If you provide us with your email address, we may send you service-related emails such as appointment confirmations, estimates, and invoices. We may also send promotional emails if you have opted in.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of any marketing email. Please note that you cannot opt out of service-related emails that are necessary for us to provide our services.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: